General Terms and Conditions
Right of Withdrawal and Data Protection
1 Scope
The business relationship between RADAR-SHOP.EU, Navty GmbH, and the purchaser is governed exclusively by the following General Terms and Conditions in the version valid at the time of the order. Radar-shop.eu does not recognise deviating terms of the purchaser, unless radar-shop.eu has expressly agreed in writing to their validity.
2 Conclusion of contract
Your order constitutes an offer to us to conclude a contract of sale. When you place an order with radar-shop.eu, we will send you an email confirming that we have received your order and setting out its details (order confirmation). This order confirmation does not constitute acceptance of your offer, but is only intended to inform you that we have received your order. A contract of sale is concluded only when we dispatch the ordered product to you. The contracting party is RADAR-SHOP.EU, Navty GmbH, Waldhofer Strasse 102, 69123 Heidelberg, Deutschland. In the event of typing, printing and calculation errors on the website, radar-shop.eu is entitled to rescind the contract.
3 Right of withdrawal
Consumers have a right of withdrawal in accordance with the following instructions on withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their self-employed professional activity (§ 13 BGB).
Instructions on withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right of withdrawal, you must inform us (RADAR-SHOP.EU, Navty GmbH, Waldhofer Strasse 102, D-69123 Heidelberg, Deutschland / Germany, Tel.: +49-3886-714 99 99, Email: widerruf@radar-shop.eu) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory. You can also exercise your right of withdrawal online at https://www.radar-shop.eu/de/widerrufsbelehrung/. If you use this online feature, we will send you an acknowledgement of receipt of the withdrawal on a durable medium (e.g. by email), including its content and the date and time of its submission, without undue delay. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of instructions on withdrawal
Note on returns: After we have received your withdrawal, you will receive from us instructions for the return as well as a return label. Please use this label for returning the goods. The effectiveness of your withdrawal does not depend on this.
Entrepreneurs within the meaning of § 14 BGB have no right of withdrawal. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.
4 Delivery
Unless otherwise agreed, delivery is made from the warehouse of radar-shop.eu to the delivery address specified by the purchaser. On the website you will find information on the availability of products sold directly by radar-shop.eu (e.g. on the respective product detail page). We point out that all information on the availability, shipping or delivery of a product is merely anticipated information and approximate guidance. It does not constitute binding or guaranteed shipping or delivery dates, unless this is expressly designated as a binding date in the shipping options of the respective product. If, while processing your order, radar-shop.eu finds that products you have ordered are not available, you will be informed of this separately by email. If radar-shop.eu, through no fault of its own, is unable to deliver the ordered goods because the supplier of radar-shop.eu does not fulfil its contractual obligations, radar-shop.eu is entitled to rescind the contract with the purchaser. In this case, the purchaser will be informed without delay that the ordered product is not available. The statutory claims of the purchaser remain unaffected.
Where delivery to the purchaser is not possible because the purchaser is not found at the delivery address they specified, although the time of delivery was announced to the purchaser with reasonable notice, the purchaser bears the costs of the unsuccessful delivery.
5 Due date and payment, default
The purchaser may pay the purchase price by Credit card (Visa, Mastercard), payment in advance (Bank Transfer), Klarna or cash on delivery. If the purchaser is in default of payment, radar-shop.eu is entitled to demand default interest of 5% p.a. above the base interest rate announced by the European Central Bank. If radar-shop.eu has demonstrably incurred higher damage caused by default, radar-shop.eu is entitled to claim it.
6 Set-off, retention
The purchaser has a right of set-off only if their counterclaims have been finally adjudicated or are undisputed by radar-shop.eu. In addition, the purchaser is entitled to exercise a right of retention only insofar as their counterclaim is based on the same contractual relationship.
7 Price
All prices include the respective applicable value added tax.
8 Retention of title
The delivered goods remain the property of radar-shop.eu until they have been paid for in full.
9 Liability for defects
If the purchased item has a defect, the statutory provisions apply. The assignment of these claims of the purchaser is excluded.
If subsequent performance has been effected by way of replacement delivery, the purchaser is obliged to return the goods first delivered to radar-shop.eu within 30 days at the expense of radar-shop.eu. The return of the defective goods must be carried out in accordance with the statutory provisions. Radar-shop.eu reserves the right to claim damages under the conditions laid down by law.
The limitation period is twenty-four months, calculated from delivery.
Radar-shop.eu is liable without limitation insofar as the cause of the damage is based on intent or gross negligence.
Furthermore, radar-shop.eu is liable for the slightly negligent breach of essential obligations whose breach jeopardises the achievement of the purpose of the contract, or for the breach of obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you regularly rely. In this case, however, radar-shop.eu is liable only for the foreseeable damage typical of the contract. Radar-shop.eu is not liable for the slightly negligent breach of obligations other than those mentioned in the preceding sentences.
The above limitations of liability do not apply in the event of injury to life, body and health, for a defect after a guarantee has been assumed for the quality of the product, and in the case of fraudulently concealed defects. Liability under the Product Liability Act (Produkthaftungsgesetz) remains unaffected.
Insofar as the liability of radar-shop.eu is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.
10 Data protection, collection, processing and use of personal information of our customers
The purchaser has been informed of the type, scope, place and purpose of the collection, processing and use by radar-shop.eu of the personal data required for the execution of orders. The purchaser expressly consents to this collection, processing and use of personal data.
We point out that data transmission over the internet (e.g. when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible. Confidentiality with regard to the data protection provisions is given under the Privacy Policy pursuant to DSGVO (Regulation (EU) 2016/679) provided here.
Further information on the type, scope, place and purpose of the collection, processing and use by radar-shop.eu of the personal data required for the execution of orders can be found in the Privacy Policy.
Link to our Privacy Policy pursuant to DSGVO
Confidentiality with regard to the data protection provisions is guaranteed only subject to the above restriction. In particular, all communications of personal data over the internet should take place only insofar as the rights of third parties are not affected. Unless the third party, being aware of the above security gaps, has also given their consent. Any liability of the site operator for damage or injunctive claims arising from such security gaps is excluded.
11 Applicable law
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
12 Liability for content
We strive to keep the content of our site up to date. Despite careful editing, any liability remains excluded.
As a service provider, we are responsible for our own content on these pages under the general laws.
However, under Art. 6 and Art. 8 of Regulation (EU) 2022/2065 (Digital Services Act), we as a service provider are not obliged to monitor transmitted or stored third-party information. If we become aware of legal infringements, we will remove this content immediately. We accept liability in this respect only from the time we become aware of a possible legal infringement.
13 Liability for links
Our offer contains links to external third-party websites over whose content we have no influence. The respective provider or operator of the linked pages is always responsible for their content. No guarantee is given for the content and accuracy of the information on linked websites of third-party information providers.
The linked pages were checked for possible legal infringements at the time of linking, WITHOUT OBJECTION. If we become aware of legal infringements, we will remove such links immediately.
14 Copyright
The content and works created by the site operators on these pages are subject to German copyright law. Reproduction, editing, distribution and any kind of exploitation beyond the limits of copyright law require the written consent of the respective author or creator.
